Contact Us – Raftaarz

We are always here to help. With absolute Raftaar.

Whether you are a customer tracking an order, a local merchant looking to grow your business, or a delivery partner out on the road, the Raftaarz support team is ready to assist you.

🟢 Customer Support

Facing an issue with your live order, digital khata, or a booked service?

• Fastest Resolution: Use the Live Support Chat directly inside the Raftaarz App for instant help.
• Email: support@raftaarz.in
• Call/WhatsApp: +91-9814443665
• Operating Hours: 7:00 AM to 10:00 PM (Daily)

🔵 Merchant & Vendor Support

Are you a registered shopkeeper facing issues with your dashboard, payouts, or inventory scanning?

• Dedicated Merchant Helpline: +91-99062-71291
• Email: support@raftaarz.in
• Note: If you are a local business in Jandiala Guru looking to join the Raftaarz network, please email us with your Shop Name and Contact Number to schedule an onboarding visit.

🟠 Fleet & Delivery Partner Support

For our delivery riders and service professionals on the ground:

• Rider Helpline: +91-97804-70160
• Email: support@raftaarz.in

🏢 Registered Office

Raftaarz Technologies Private Limited Near Ghas Mandi Chowk, Jandiala Guru, Amritsar, Punjab – 143115

Follow Our Journey:

• Instagram: @Raftaarz.in
• Facebook: Raftaarz India